I bought this product at Costco and loved it. So I then bought it on line, and it was terrible. It came all stuck together from the heat in shipping. We were very disappointed in the product. You have to find a better way of getting the product to the customer without it all sticking together. We were going to send it back but it was too much bother and would cost us more money. So we just won't order again. Sad because we really loved it.
Mayor’s reply: Anytime you ever have a problem with a Popcornopolis shipment, please contact us! Popcornopolis will always reship any order that is damaged at no cost to you. While melting is rare, it was a very hot summer in parts of the country. Fortunately, we have developed many effective techniques to address these situations…please contact us so we can provide a solution for you! – Wally