Frequently Asked Questions

Where can I buy your product?

Right here on our website, of course! Join our Popcorn Email Club, for online discounts and more. We’ll send you occasional promotions and discounts, and you’ll be the first to hear about our new flavors. Popcornopolis is also sold in many fine retail, wholesale and entertainment venues across our nation. Click here to learn where to buy.

Does Popcornopolis offer free samples?

Glad you asked. In addition to handing out millions of free samples during our Roadshows and Tastings over the years, you can also sample any of our flavors at our scoop shops—fresh from the warmers, and absolutely FREE! Just come visit us anytime and they're yours for the asking. Although we can't offer you free samples online, we DO have a 100% satisfaction guarantee, so you can order with confidence!

Is Popcornopolis popcorn gluten free?

Yes! Popcornopolis is a certified gluten free facility, and everything we make is similarly certified Gluten Free.

Are your products certified non-GMO?

All of the corn we pop is “non-GMO”. We stand behind this claim and require written documentation from our corn farmers. If you are interested in Popcornopolis products that are certified to be completely GMO free, please try our Nearly Naked and Kettle Corn flavors. Both are verified by the Non-GMO Project. Please note that we will be launching several new Non-GMO and USDA Certified Organic products in 2014 and beyond.

Is your popcorn kosher?

Yes! Popcornopolis Kettle Corn, Organic Kettle Corn, Nearly Naked and Organic Gourmet popcorns are now Certified Kosher by Orthodox Union. Orthodox Union is the world’s most recognized and trusted Kosher certification. 

Why do you pop your corn using Coconut Oil?

For several reasons… First and foremost, we tried many oils when we were first developing our original Caramel Corn, and NONE tasted as good. But perhaps most exciting are the health benefits of Coconut Oil… Numerous studies have shown coconut oil’s ability to positively help regulate blood sugar, but it can also boost thyroid function, helping to increase metabolism, energy and endurance. It also aids in digestion and helps absorb fat-soluble vitamins. High in Medium-Chain Triglycerides (MCT), coconut oil helps lower blood cholesterol levels. For the full story, see Why Coconut Oil?

How long will your popcorn stay fresh?

Our popcorn is popped fresh daily, and packaged as soon as it cools! Popcornopolis guarantees freshness for 6-months in any of our sealed, unopened packages (cones, bags or tins). Between snacking, we suggest keeping the package tightly sealed to retain maximum freshness.

I have various food allergies, Can I still eat your popcorn?

Popcornopolis recipes are popped in Coconut Oil, which is a classified as a tree nut, and several of our recipes include Almonds or Pecans. At least one of our flavors includes peanut butter. So customers with nut allergies should be extremely cautious. Similarly, the Popcornopolis facility processes soy and milk products. Please read the allergen statement printed on our packaging for the most product-specific and up-to-date information.

Where can I find nutrition information?

On our packaging, or contact customer service with specific product information requests. 1-800-767-2489

How much popcorn comes in your tins?

Our 2-Gallon Tin will serve 20 or more people. Our 3.5-Gallon Tin will serve 35 or more.

How large are your cones?

We offer three cone sizes on this website and in our retail locations…

Mini Cones. Cute as a button, and perfect as party favors, neighborly gifts, stocking stuffers, office handouts, etc. Measuring 11” tall, they contain a single serving of popcorn, and weigh between .87 and 2.7 oz depending on the flavor. Sold in cases of 40, and now in our mini gift baskets.

Regular Cones make a delightful holiday, birthday or hostess gift year-round. At 17” tall, they hold between 2.75-12 oz depending on the flavor you select. Featured in our Gift Baskets, available in our Create-Your-Own Gifts program, as well as through our Case Discount Program.

At over 21” tall, Jumbo Cones are an amazing value—about 60% more popcorn for just a couple bucks more. Perfect for larger families and gatherings! Depending on the flavor selected, they weigh between 7.5 and 20 oz, and contain up to 20 servings! Jumbo Cones are offered through our Build an Assortment program, and on our Shop-By-Flavor page.

Can you ship my order to arrive on a future (preferred) date?

We are currently offering Preferred Arrival Date (PAD) functionality on select seasonal products.

What are my options for shipping?

For all shipping-and delivery questions, please see our shipping information page, or call our customer service team at 1-800-767-2489.

Does Popcornopolis charge sales tax?

Yes, sales tax is charged on orders shipping to Illinois, Tennessee, Colorado, Florida, Minnesota, Texas, Wisconsin and New Jersey.