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Shipping and Returns .

30520 Zebra PDP PK1 KernelsCue 01

Every Order We Ship is Guaranteed

100% Satisfaction

First things first. We want you to have a delightful experience, and your complete satisfaction is our #1 priority. So we back up the quality of every product we sell with an unconditional guarantee: If you are not 100% satisfied, please contact our customer service team. We’ll provide you a replacement or a refund. It’s that simple, and it’s our promise to you.

Quality Matters

From day one, we’ve insisted on using only the best quality ingredients and cooking processes. Our non-GMO corn is sourced exclusively from American family farms, and we pop that corn fresh daily. We enjoy making high-quality products, and we take pride in everything we produce. We know you’ll taste the difference.

Our Customers Know Best

Throughout this website, you’ll find hundreds of reviews from customers like you. We have done our best to please each and every one of them, and we hope to do the same for you. Either way, please let us know how we’re doing!

Shipping

When will my order ship?

Orders placed by 1 PM Pacific Time will ship the same business day. Orders placed after 1 PM will ship the following business day. Orders placed after 1 PM on Friday will ship the following Monday

What shipping methods are available?

Popcornopolis offers 5 different shipping methods for you to choose. Below is an outline of the requirements and restrictions associated with each service.

Fedex Ground

This is a competitively priced service that provides reliable delivery of your packages up to 70 lbs. to anywhere in the United States. This is our most common and least-expensive delivery method.

  • Delivery Times: 1-5 business days within the contiguous U.S. and 3-7 business days to and from Alaska and Hawaii. Check transit times on the chart below.
  • Service Days: Tuesday-Friday. Delivery is between 9am and 8pm. There is no shipping on Saturday, Sunday or Monday, so if you order late in the afternoon on Friday, your order may not ship until the following Tuesday and three days will be added to your transit time.
  • Delivery Area: Available throughout all 50 states.
  • Package Size and Weight: Up to 70 lbs. each; 108″ in length; 165″ in length plus girth (L+2W+2H). That’s a whole lot of gourmet popcorn!
  • Exceptions: FedEx Ground cannot deliver to P.O. boxes.
Fedex Shipping Map
Service schedules in business days for Fedex Ground shipments (2016)

Fedex Express Saver

Do you need your popcorn in a hurry, but do not want to pay expensive express shipping? Try Express Saver.

  • Delivery Times: By 4:30 p.m. in 3 business days to most areas (by 7 p.m. to residences).
  • Deadlines: Your order must be placed by 1 p.m. to be shipped out on the same day. Orders placed after this time will be shipped out the following day and if placed on Friday, may not be shipped until the following Monday. Order your popcorn gifts and treats by 1:00 to be on the safe side.
  • Service Days: Monday-Friday Only. Order by 1:00 to guarantee shipping that day.
  • Delivery Area: Available throughout all 50 states.
  • Package Size and Weight: Up to 150 lbs. each; 119″ in length; 165″ in length plus girth (L+2W+2H). We double-dog-dare you to eat this much popcorn.
  • Exceptions: Not available for Alaska or Hawaii shipments.

Fedex 2 Day

If you’re in a hurry but don’t need your gourmet popcorn package sent overnight, this is the way to go. It’ll cost a bit more but you won’t have to worry about missing an important date or somebody’s birthday.

  • Delivery Times: By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
  • Deadlines: Your order must be placed by 1:00 p.m. to be shipped out on the same day. Orders placed after this time will be shipped out the following day and if placed on Friday, may not be shipped until the following Monday. Order your popcorn gifts and treats by 1:00 to be on the safe side.
  • Service Days: Monday-Friday Only. Order by 1:00 to guarantee shipping that day.
  • Delivery Area: Available throughout all 50 states.
  • Package Size and Weight: Up to 150 lbs. each; 119″ in length; 165″ in length plus girth (L+2W+2H). We double-dog-dare you to eat this much popcorn.
  • Exceptions: Delivery to some areas of Alaska & Hawaii in 3 business days, depending on destination ZIP code.

100% Satisfaction
Guarantee

Free ground shipping
over $75*
More popcorn = free shipping. It’s on us.
Use code: SUMMER

Rating 4.8 out of 5 stars

Our customers
recommend us
Based on 1,395 verified customer reviews